Terms of Service

By using this website or booking a cleaning with Bright Delight Housekeeping, you agree to these terms. If you do not agree, please do not use our website or services.

Bright Delight Housekeeping connects customers with independent, highly vetted house cleaners in the area. Bright Delight Housekeeping is not the employer of the house cleaner referred to you. We coordinate scheduling, communication and quality follow-up on your behalf.

Quotes are based on the information you provide about your home and requested service. If the size or condition of the home differs significantly from what was described, the price may be adjusted, and we will discuss any change with you before work continues. Promotional offers apply to new clients only, cannot be combined and may change at any time.

Please give at least 24 hours' notice to cancel or reschedule. Late cancellations or lockouts (when the cleaner cannot access the home at the scheduled time) may be subject to a fee. Recurring service has no long-term contract and can be paused or cancelled at any time.

You agree to provide safe access to your home, including any entry codes or keys, and to let us know about pets, alarms or special conditions. Cleaners may decline tasks they believe are unsafe, including work at heights, handling biohazards or moving heavy furniture.

If something was missed, contact us within 24 hours of your clean and we will arrange a return visit to address the missed areas at no extra cost. The guarantee covers tasks included in the service you booked and does not provide cash refunds.

Payment is due on the day of service unless otherwise agreed. You authorize us to charge the payment method you provide for completed services and any applicable fees.

Please secure valuables and fragile items before your clean. Report any concern within 24 hours so we can review it. We are not responsible for pre-existing damage, normal wear, or items that were improperly installed or secured.

Website content is provided for general information and may change without notice. You may not misuse the website or attempt to interfere with its operation.

To the fullest extent permitted by law, Bright Delight Housekeeping's liability for any claim related to our services is limited to the amount you paid for the service in question.

These terms are governed by the laws of the State of Nebraska.

Questions about these terms? Email brightdelighthousekeeping@gmail.com or call (531) 541-5635.